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General Information: (434) 654-7000 OR 1-800-633-6353
For additional Martha Jefferson information or if you have any concerns about patient care and safety in the organization, please contact the organization's management. All telephones have answering machines and calls will be returned.
(434) 654-8451 for compliance concerns
(434) 654-7311 for patient-care safety concerns
(434) 654-7365 for Risk Management issues
(434) 654-8329 for Privacy concerns
(434) 654-7193 for safety concerns related to Laboratory Services
It is our desire that you first contact our management, however if the concerns in question cannot be resolved at this level, you can contact:
Virginia Department of Health: 1-800-955-1819, (804) 367-2106
For complaints regarding the hospital: DNV at hospitalcomplaint@dnv.com or toll-free at 1 (866) 523-6842.
For complaints regarding Martha Jefferson Laboratory: The Joint Commission, Website: www.jointcommission.org
Email: complaint@jointcommission.org